The Highlands Fire District has utilized strategic planning processes since 2006. We believe in the positive impact of this type of guidance. Strategic planning has allowed us to achieve and maintain our commitment of providing superior service to the communities we serve. We recognize that the environment around us is constantly evolving. Good planning has allowed us the flexibility to acknowledge dynamic changes and adapt accordingly.
The Highlands Fire District is fully engaged in providing the highest level of fire protection and emergency services today, while working relentlessly to innovate new ways to better serve the community in the future. The landscape of the fire service is ever changing, we pride ourselves on being at the forefront of that change.
Highlands Fire District is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, Highlands Fire District
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations:
Highlands Fire District has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
Highlands Fire District regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.
