Public Protection Classification

HFD Announces Improved ISO Rating

Public Protection Classification (PPC) is 03/3X
Effective April 1, 2023

Insurance Services Office (ISO) develops community fire protection ratings known as Property Protection Class (PPC). Most insurance carriers use PPC information to help establish fair premiums for property insurance. PPC provides the community with a valuable benchmark of emergency service levels. The ratings factor Community Risk Reduction, Water Supply Systems, Fire Suppression Capabilities, and Emergency Communication. When a community’s PPC improves, the premiums insurers charge may decrease.

The Highlands Fire District is pleased to announce that on April 1, 2023, the district’s PPC improved. Our PPC rating is 03/3X, which is a split classification rating. PPC 3 is applied to properties within the district located within 5 road miles from a fire station and within 1,000 feet of a credible water supply. PPC 3X is applied to properties with 5 road miles from a fire station, but beyond 1,000 feet of a credible water supply. Contact your property insurance carrier to inquire about your rates with this improved rating.

If you would like to know more, please contact ISO at (800) 444-4554 option 2.

Download Public Protection Classification Report

Website Accessibility Policy

Highlands Fire District is fully committed to providing accessible facilities, elements and channels of communication to all members of the public. As part of this commitment, Highlands Fire District has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. All features of the website are coded to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities. We welcome feedback and can often resolve issues in a timely manner if they arise.

If you need any special assistance or accommodations:

Call us at (928) 525-1717

Ongoing Compliance Information

Compliance Officer

Highlands Fire District has designated a compliance officer for website disability-related accommodations. The compliance officer has received training in website accessibility and updates the site in accordance with those best practices. Contact our accessibility officer to report an issue.

Compliance Procedures and Reports

In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards, Highlands Fire District regularly scans its website to ensure ongoing compliance, and makes timely changes to any inaccessible changes, if any are found.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites, such as state or federal agencies, that do not have accessible content. This site may also include documents provided by third parties included in our agenda packets, for example. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

See an opportunity for us to improve? Please contact our accessibility officer or call us at (928) 525-1717.

Report a Website Accessibility Issue

We are committed to your ability to access all content, and we will respond to all requests as soon as possible.