HFD Mission, Vision, & Values
Mission
The Highlands Fire District is dedicated to providing a cost effective and community oriented department that delivers prompt, professional, and superior emergency service to the communities within the District during their time of need.
Vision
The Highlands Fire District will be a leader in the formation of partnerships supporting functional regionalization of emergency service in the greater Flagstaff area.
Values
P R I D E
Preparedness
- We value preparedness through education, training, physical and mental readiness, and the health and safety of our members.
- We are committed to personal and team development through education and training.
- We constantly improve our physical and mental preparedness to better execute our mission.
Respect
- We value respect, demonstrating sound character, integrity, honesty, and accountability.
- We hold ourselves and others accountable.
- We take pride and ownership in the organization and in the service we deliver.
Initiative
- We value initiative through leadership, expertise, and personal courage.
- Good leaders know when to lead, when to follow, and when to be part of the team.
- We value the expertise and leadership of all members of the organization.
Duty
- We value duty, service before self, and commitment and loyalty to teamwork.
- The needs of our customers and teammates always come before our own.
- We are loyal to our customers and the organization.
- We accomplish everything as a team.
Empathy
- We are compassionate and considerate to our customers and teammates.
